Terms and Conditions

Welcome to Camu Digital Campus ("Camu", "we", "us", or "our"). These Terms and Conditions ("Terms") govern access to and use of our websites, platforms, mobile applications, and related products and services (collectively, the "Services").

By accessing or using the Services, you (including students, faculty, administrators, institutional partners, parents, and visitors) agree to be bound by these Terms and all policies referenced in them, including our Privacy Policy and Acceptable Use Policy. If you do not agree, you must not use the Services.

If you are using the Services on behalf of an institution (such as a college, university, or other educational organisation), you represent that you have authority to bind that entity and "Customer" will mean that entity. In the event of a conflict between these Terms and a separate written agreement between Camu and a Customer (such as a master services agreement, order form, or data protection addendum), the terms of the separate agreement will prevail to the extent of the conflict.

Where the Customer is a educational institution, these Terms are to be read alongside all applicable privacy, security, and data protection requirements governing the use of digital products and services in educational settings. Camu is committed to meeting recognised security and privacy standards and will notify institutional customers of any material change to its compliance posture.

You may use the Services only if you are capable of forming a binding contract under applicable law, or if you are a minor, with the consent and under the supervision of a parent, guardian, or institution that has authorised your use. Institutions are responsible for ensuring that their authorised users comply with these Terms.

For institutional deployments, institutions must confirm that their use of the Services complies with all applicable education privacy legislation in their jurisdiction before granting access to students who are minors.

We use cookies and similar technologies to operate, secure, and improve the Services, and to perform analytics in accordance with our Privacy Policy. By using the Services, you consent to our use of cookies as described in the Privacy Policy and in any cookie notices presented to you.

In institutional deployments, cookies and tracking technologies are used solely for the purpose of delivering the educational service. No advertising-based tracking or student profiling for commercial purposes is conducted. Consent mechanisms presented to institutional users are age-appropriate.

To access certain features, you may be required to create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

Camu is not liable for loss or damage arising from failure to safeguard your credentials, except to the extent required by applicable law or a written institutional agreement.

The Services may include links to or integrations with third-party websites, applications, content, or services (for example, video platforms, payment processors, analytics providers). Camu does not control and is not responsible for third-party content, terms, or privacy practices. Your use of third-party services is subject to their respective terms and policies.

Camu shall not be liable for any loss or damage arising from your use of third-party services.

Organisations may link to publicly accessible pages of the Camu Services without prior written approval, provided that the link is not false, misleading, or disparaging; does not imply sponsorship, endorsement, or affiliation where none exists; and fits within the context of the linking site and complies with these Terms.

Camu reserves the right to request removal of any link at any time, at our discretion. You may not create frames or use techniques that alter the visual presentation or appearance of the Services without Camu's prior written consent.

Camu's collection, use, and disclosure of personal data is described in our Privacy Policy and any applicable data protection addendum (DPA) with Customer.

Details on retention, deletion, and export of data upon termination or at Customer's request are governed by the applicable institutional agreement, DPA, and Privacy Policy.

Camu implements administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of the Services and Customer Data. These may include access controls, encryption (where applicable), logging and monitoring, backup and recovery measures, and vulnerability management.

No service can be completely secure. You are responsible for implementing appropriate safeguards for your systems and for protecting your credentials and devices. In the event of a data breach affecting personal data processed on behalf of a Customer, Camu will notify the Customer without undue delay in accordance with applicable law and the terms of the relevant agreement.

Camu undergoes periodic third-party security assessments and maintains independently verified security controls. Summary results are available to institutional customers upon request. In the event of a data breach affecting institutional or student data, Camu will notify the relevant institution within 72 hours of becoming aware, in accordance with applicable data breach notification laws in the relevant jurisdiction.

Camu uses third-party sub-processors to support delivery of the Services. For institutional deployments, Camu maintains a current list of sub-processors that access or process student or institutional staff personal data. This list is available to institutional customers upon written request.

Camu will provide institutional customers with reasonable advance notice of any material change to sub-processors handling student data. Institutions that have concerns about a new sub-processor may raise them with their designated Camu contact. Where an institution's concerns cannot be accommodated, the institution may have the right to terminate the relevant services in accordance with the applicable agreement.

Except as expressly provided in a separate written agreement with Customer, the Services and all Camu Materials are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, Camu disclaims all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of dealing or usage of trade. Camu does not warrant that the Services will be uninterrupted, error-free, secure, or free from harmful components, or that data or content will be preserved without loss.

To the fullest extent permitted by law, and subject to any different allocation of liability in a written agreement with Customer, Camu shall not be liable for:

• Any indirect, incidental, special, punitive, or consequential damages.
• Any loss of profits, revenue, data, goodwill, or business interruption, arising out of or relating to your use or inability to use the Services, even if advised of the possibility of such damages.

Where liability cannot be excluded, it will be limited to the amount paid by the Customer for the Services during the twelve (12) months immediately preceding the event giving rise to the claim, unless otherwise specified in an applicable agreement.

You agree to indemnify, defend, and hold harmless Camu and its affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your or your users' violation of these Terms or other applicable policies.
• Your misuse of the Services.
• Your infringement or alleged infringement of any third-party rights, including intellectual property or privacy rights.

For institutional Customers, mutual indemnity obligations (including for IP infringement) may be further specified in the institutional agreement and will govern in case of conflict.

Your institution or Customer may terminate in accordance with the applicable agreement and its termination provisions. Upon termination or expiration, your right to access the Services will cease, and data handling (including retention and deletion) will be governed by the applicable agreement, Privacy Policy, and any DPA.

We may update these Terms from time to time to reflect changes in law, our Services, or our business. When we make material changes, we will provide notice by updating the "Last updated" date and, where appropriate, by additional notice (for example via the Service interface or institutional contact).

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

Material changes that affect institutional data handling practices, AI features, privacy commitments, or sub-processor arrangements will require a minimum of 30 days' written notice to designated institutional contacts before taking effect.

We may also modify or discontinue features or components of the Services, provided that we comply with any commitments set out in applicable institutional agreements.

All legal disputes arising from or in connection with the use of the service shall be resolved under the applicable laws and jurisdiction of the country where the service is hosted and contractual agreement with the customer has been established.

Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, except where mandatory law provides otherwise or where another forum is agreed in a written contract with Customer.

Prior to formal proceedings, institutional customers may escalate data protection disputes to Camu's designated data protection contact for resolution.

• Entire Agreement: These Terms, together with the Privacy Policy, Acceptable Use Policy, and any applicable institutional agreement, constitute the entire agreement between you and Camu regarding the Services.
• Severability: If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Failure to enforce a provision will not constitute a waiver of that or any other provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without Camu's prior written consent. Camu may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, subject to applicable law and contractual commitments.